Sports / Mobile
Your information, transaction records, and device activity are handled under this policy — covering how we collect data, what we retain, and the choices available to you. Access depends on local law and is available where local law permits in eligible regions including Indonesia.
This privacy policy describes how beat365 collects and processes personal data when you use our platform. When you open an account, we collect the details you provide during registration — your name, contact information, and any verification data required to activate your wallet. Transaction records tied to DANA, OVO, or GoPay payments are stored as part of your account history and are visible in your account dashboard after login. We collect device and session data automatically when you access the platform — this includes your browser type, IP address, and interaction logs. This data helps us maintain platform stability, detect unusual access patterns, and improve the account experience over time. Data we hold is stored on secured infrastructure and access is restricted to personnel with a legitimate operational need. We do not sell your personal data to third parties. Where we engage external processors — for example, payment verification services — those processors are bound by data handling obligations consistent with this policy. The scope of applicable data law depends on your region. For Indonesia-based accounts, availability and obligations depend on local law and eligible regions. If you have questions about jurisdiction-specific handling, the contact paths in the support section below are the right place to start.
Registration details, wallet identity and verification records are stored against your account. You can review what we hold by submitting a data access request through the contact route shown in the support section.
Transaction references linked to DANA, OVO, and GoPay appear in your account history. We retain these records for the period required by applicable financial record-keeping obligations in eligible regions.
IP address, device type, and session logs are captured automatically on each visit. These are used for platform security, access pattern review, and improving how the account experience functions on your device.
Where external services process your data on our behalf — including payment rail verification — we apply contractual data handling requirements. We do not authorize processors to use your data for their own purposes.
Not every data interaction falls inside a single policy. This section clarifies which areas this document governs and where separate terms apply — so you know exactly who is responsible for which part of your data when you use the platform.
Data collected during login, registration, and wallet verification is fully covered by this policy. This includes session tokens, device fingerprints, and any identity data you provide to activate your account.
Payment references processed through DANA, OVO, or GoPay are recorded in your account history under this policy. The payment rail providers themselves operate under their own separate privacy terms for the transfer leg.
Cookies and analytics tracking on the beat365 platform fall within this policy's scope. You can manage cookie preferences through your browser settings; the current state of your consent is shown in your account dashboard after login.
Links or embedded services from outside our platform — including studio-side game content from Joker, Pragmatic Play, Spadegaming, or JDB — are governed by those providers' own policies. We are not responsible for data handling outside the beat365 environment.
You have concrete actions available under this policy — and each one has a clear path inside your account or through our support channel. To review the personal data we hold against your account, submit a written request through the contact form linked in the support section; we will identify the data categories held and the basis for retention. If any detail in your account record is incorrect — your registered name, contact address, or linked wallet identity — you can update it directly in account settings or raise a correction request with our support team. Corrections to payment-linked records may require verification steps shown in your account before the change takes effect. If you want to raise a question about how your data is being used, or request that we review retention for data you believe is no longer necessary, the same support contact applies. We acknowledge data queries and aim to respond through the channel you used to contact us. Where a request involves third-party processors, we will coordinate the response on your behalf.
Submit a data access request via the support contact form. We will confirm which data categories are held against your account and the legal basis for each retention period.
Account name, contact details, and wallet identity can be updated in your account settings. For payment-linked fields, follow the verification steps shown in the account correction flow.
If you are unsure why a particular data point is being retained, contact our support team with your account reference. We will explain the basis and review whether continued retention is justified.
For data you believe should no longer be held, raise a written request through the support channel. We will review against applicable retention obligations and confirm the outcome in writing.
Privacy queries about your account, data records, or this policy are handled through the channels below. Include your registered account reference and the nature of your request so we can route it to the right team.
Submit your privacy or data query through the contact form in your account dashboard. This route is available after login and creates a tracked reference for your request.
Write to our data handling team directly at the email address shown in your account settings under the Support section. Responses are sent to your registered email address.
The live chat option in your account dashboard connects you to our support team for general account and privacy questions. For formal data requests, follow up with a written submission via the form or email route.
The practical mechanics of how we protect your data are outlined here — covering the four areas that most account holders ask about when reviewing a privacy policy.
Account data is held on secured infrastructure with access controls limiting internal visibility to operational roles that require it. Connections to the platform use encrypted transport. If you notice unexpected account activity, the security review option is available in your account settings.
We use session cookies to keep you logged in and analytics cookies to understand how the platform is being used. You can adjust cookie permissions through your browser at any time. The current consent state is reflected in your account dashboard after login.
We retain account data for as long as your account is active and for the period required by applicable financial and regulatory obligations in eligible regions. When a retention period ends, data is deleted or anonymized. You can request a review of the retention basis for any specific data point via the support contact.
For any privacy request — access, correction, deletion review, or a general question about this policy — contact us through the support form in your account dashboard or via the email address listed in the Support section of your account settings. Include your account reference with every request.
These are the questions we hear most often from account holders reviewing this policy. Each answer points to the exact step or location inside your account so you can act without needing further clarification.
We collect the registration details you provide — name, contact information, and wallet identity for DANA, OVO, or GoPay verification. We also collect device and session data automatically, including IP address and browser type, each time you access the platform.
Yes. Submit a data access request through the contact form in your account dashboard or via the email address in your account's Support section. Include your account reference. We will confirm the data categories held and the basis for each retention period.
Most account details can be updated directly in your account settings. For payment-linked fields such as your linked wallet identity, follow the verification steps shown in the correction flow. If you cannot update a field yourself, contact support with your account reference and the correction needed.
We do not sell your data. Where external processors handle data on our behalf — for example, in payment verification — they are bound by contractual data handling obligations. Game content providers like Joker, Pragmatic Play, Spadegaming, and JDB operate under their own separate privacy terms for data on their side.
Retention after account closure depends on applicable financial and regulatory obligations in eligible regions. We keep records for the minimum period required by those obligations, then delete or anonymize the data. You can request a review of retention for specific data points via the support contact.
Raise a formal complaint through the contact form in your account dashboard or by email to the address shown in your account's Support section. Include your account reference and a clear description of your concern. We will acknowledge the complaint and respond through the same channel.